Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Tatte ("Company," "we," "us," or "our"), the operator of the website located at bakery-tatte.digital (the "Website"). By accessing, browsing, or using this Website, placing an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

This Agreement is governed by the laws of the United States and applicable state laws. By using our Website and services, you represent and warrant that you are at least eighteen (18) years of age, or if you are a minor, that you have obtained the consent of a parent or legal guardian. You further represent that you have the legal authority to enter into this Agreement either on your own behalf or on behalf of any organization you represent.

If you are using our services on behalf of a business entity or organization, you represent that you have the authority to bind such entity to these Terms, and references to "you" shall include both you and the entity you represent.

2. Description of Services

Tatte is a food business operating within the United States. Through our Website at bakery-tatte.digital, we offer a range of services and products that may include, but are not limited to:

• Browsing and viewing our food and beverage menu offerings, including baked goods, pastries, beverages, and other culinary products.
• Placing online orders for pickup, delivery, or catering services where available.
• Creating and managing customer accounts to streamline your ordering experience.
• Accessing nutritional information, allergen disclosures, and product descriptions for our food offerings.
• Subscribing to newsletters, promotional communications, and loyalty programs.
• Making reservations or scheduling catering services at participating locations.
• Contacting our customer service team for inquiries, feedback, and support.
• Accessing any other features, tools, or content we may make available on the Website from time to time.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you or any third party. Product availability, pricing, and menu offerings may vary by location, season, or other operational factors. All food products are subject to availability and may be subject to applicable local health regulations and food safety standards.

Tatte strives to comply with all applicable federal, state, and local food safety and consumer protection regulations, including those administered by the U.S. Food and Drug Administration (FDA) and relevant state food safety agencies. Our operations are conducted in accordance with the Federal Food, Drug, and Cosmetic Act (FD&C Act) and applicable state equivalents.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use.
• Use the Website and services only for lawful purposes and in compliance with all applicable laws and regulations.
• Respect the intellectual property rights of Tatte and third parties.
• Use the Website in a manner consistent with the purpose for which it was intended — namely, accessing food-related services offered by Tatte.
• Comply with all posted guidelines, policies, and instructions published on the Website.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities:

• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Website, servers, computer systems, or networks connected to the Website.
• Automated Scraping: Using any automated means, including bots, scrapers, crawlers, or similar tools, to access, collect, or extract data from the Website without our prior written consent.
• Fraudulent Activity: Engaging in fraudulent transactions, providing false information, using stolen payment methods, or impersonating any person or entity.
• Interference: Interfering with, disrupting, or degrading the performance of the Website or servers or networks connected thereto.
• Harmful Code: Uploading, transmitting, or introducing any viruses, malware, ransomware, spyware, or any other harmful or malicious code or software.
• Intellectual Property Infringement: Reproducing, distributing, displaying, selling, or creating derivative works based on the Website's content without explicit written authorization from Tatte.
• Harassment: Using the Website to harass, threaten, abuse, defame, or harm any individual, including our employees, staff, or other users.
• Illegal Conduct: Using the Website for any purpose that violates applicable federal, state, or local laws, regulations, or ordinances.
• Data Mining: Using the Website to collect personal information about other users without their consent or for unauthorized commercial purposes.
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Website or any underlying software.
• Reselling: Reselling or commercially exploiting our services or Website content without our express written authorization.

Violation of any of the above prohibitions may result in immediate termination of your account, legal action, and/or referral to appropriate law enforcement authorities. Tatte reserves the right to investigate suspected violations and cooperate fully with law enforcement agencies.

4. Account Registration and Security

Certain features of our Website may require you to register for an account. When registering, you agree to provide truthful, accurate, and complete information and to keep such information updated. You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.

You agree to notify Tatte immediately at [email protected] if you suspect any unauthorized use of your account or any security breach. Tatte shall not be liable for any loss or damage arising from your failure to safeguard your account credentials. We reserve the right to terminate accounts that are inactive for an extended period or that are found to be in violation of these Terms.

5. Orders, Payments, and Pricing

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase our products or services. We reserve the right to accept, decline, or cancel any order at our sole discretion. Order confirmation via email or on-screen notification does not constitute final acceptance; acceptance occurs upon our processing and confirmation of your order.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, delivery fees, or service charges unless expressly stated. We make reasonable efforts to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and notify you accordingly.

5.3 Payment Methods

We accept various forms of payment, which may include major credit cards, debit cards, and other electronic payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that the information is accurate. Payment is processed through secure third-party payment processors who comply with applicable Payment Card Industry Data Security Standards (PCI-DSS).

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales may be final once an order has been prepared. Refund or cancellation requests must be submitted before order preparation has commenced. For catering orders or advance reservations, cancellations must be made within the timeframe specified at the time of booking. We reserve the right to issue refunds at our discretion in accordance with our Refund Policy. For questions about refunds, please contact us at [email protected].

5.5 Taxes

You are responsible for paying all applicable federal, state, and local taxes associated with your purchases. Tax amounts will be calculated and displayed at checkout based on your location and applicable tax rates. Tatte collects and remits sales tax in jurisdictions where required by law.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, menu designs, recipes (to the extent protected), trademarks, service marks, trade dress, and any other materials (collectively, "Content"), is owned by or licensed to Tatte and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, duplicate, copy, or sell any portion of the Website or its Content.
• Modify, translate, adapt, or create derivative works based on the Content.
• Publicly display, perform, or distribute the Content for commercial purposes.
• Remove or alter any copyright, trademark, or other proprietary notices.
• Use our trademarks, logos, or brand elements without prior written consent.

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws, and could result in civil and criminal penalties. All rights not expressly granted herein are reserved by Tatte.

If you believe that any content on our Website infringes upon your intellectual property rights, please notify us promptly in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, by contacting us at [email protected].

7. Food Safety, Allergens, and Nutritional Information

Tatte takes food safety seriously and strives to comply with all applicable federal and state food safety regulations, including those promulgated under the Federal Food, Drug, and Cosmetic Act and the Food Safety Modernization Act (FSMA). However, our products are prepared in a kitchen environment where allergens, including but not limited to nuts, gluten, dairy, eggs, soy, and shellfish, may be present.

Nutritional information provided on our Website is approximate and based on standard recipes. Actual nutritional content may vary depending on preparation methods, ingredient substitutions, and portion sizes. This information is provided for general guidance only and should not be relied upon for medical or dietary decision-making. Consult a qualified healthcare provider for specific dietary advice.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Tatte. These links are provided for your convenience only. Tatte has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites or the information, products, or services they offer.

Your use of third-party websites is subject to the terms and conditions and privacy policies of those respective websites. We encourage you to review the terms and privacy policies of any third-party websites you visit. Tatte shall not be liable for any damages or losses arising from your use of or reliance on third-party websites or services.

9. Disclaimers

THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED BY TATTE ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TATTE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, TATTE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.
• LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES.
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES.
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• DAMAGES RESULTING FROM ANY CONTENT POSTED OR TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY.
• ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES.

IN NO EVENT SHALL TATTE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO TATTE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth herein apply regardless of the form of action, whether based on contract, tort (including negligence), strict liability, or any other legal or equitable theory, even if Tatte has been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tatte, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, suppliers, contractors, and representatives (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising from or relating to:

• Your use of or access to the Website or services.
• Your violation of these Terms of Service.
• Your violation of any applicable federal, state, or local law, regulation, or ordinance.
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or proprietary rights.
• Any content you submit, post, transmit, or otherwise make available through the Website.
• Any false or misleading information you provide to Tatte.
• Your negligent or wrongful conduct, acts, or omissions.

Tatte reserves the right, at your expense, to assume exclusive control and direction of any matter subject to indemnification by you, in which case you agree to cooperate fully with Tatte in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Tatte.

12. Privacy Policy

Your privacy is important to us. Our use and collection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website and services, you acknowledge and consent to the data practices described in our Privacy Policy. In accordance with applicable federal privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45), and applicable state privacy laws, we are committed to handling your personal information responsibly and transparently.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to correct, the right to opt-out of sale or sharing, and the right to non-discrimination. Please review our Privacy Policy for more detailed information regarding your privacy rights.

13. Consumer Protection Compliance

Tatte is committed to conducting its business in compliance with the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., and all applicable FTC regulations and guidelines, including those governing advertising, endorsements, testimonials, and deceptive trade practices. Any marketing communications, promotional offers, or product claims made through the Website are intended to be truthful, non-deceptive, and substantiated.

If you believe that any of our practices constitute a violation of consumer protection laws, please contact us at [email protected] so that we may address your concerns promptly and in good faith.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the jurisdiction in which Tatte is domiciled, without regard to any conflict of law principles that would require the application of the laws of any other jurisdiction.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Website and services shall be subject to the exclusive jurisdiction of the federal and state courts located within the United States, and you hereby irrevocably consent and submit to the personal jurisdiction of such courts. You waive any objection to the laying of venue of any such action or proceeding in such courts and any objection that such courts are an inconvenient forum.

Nothing in this section shall limit Tatte's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or other proprietary rights.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services by contacting Tatte at [email protected] and providing a written description of the dispute, the relevant facts, and the relief you are seeking. Tatte will use good-faith efforts to respond within thirty (30) days. Both parties agree to engage in good-faith negotiations for a period of no less than sixty (60) days before pursuing any formal dispute resolution.

15.2 Binding Arbitration

If informal resolution efforts are unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted by a single neutral arbitrator. The arbitrator shall have authority to award any remedy available at law or in equity, subject to the limitations set forth in these Terms.

The arbitration shall be conducted in English and held in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs in connection with arbitration proceedings, except that arbitration fees and the arbitrator's compensation shall be shared equally unless the arbitrator determines otherwise.

15.3 Class Action Waiver

15.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency equitable relief in court to maintain the status quo pending arbitration, and the parties agree that any court proceedings for preliminary injunctive relief shall be conducted in the courts identified in the Governing Law section of these Terms.

16. Term and Termination

These Terms of Service are effective as of the date you first access or use the Website and shall remain in full force and effect for as long as you continue to use the Website or services, unless earlier terminated in accordance with this section.

Tatte reserves the right, in its sole discretion, to:

• Suspend or terminate your access to the Website and services at any time, with or without cause, and with or without notice.
• Delete or deactivate your account and all associated data.
• Refuse service to any person or entity for any reason not prohibited by applicable law.
• Pursue any and all remedies available at law or in equity upon your breach of these Terms.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account will not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

Upon termination, all licenses granted to you under these Terms shall immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

17. Changes to Terms of Service

Tatte reserves the right to modify, amend, or update these Terms of Service at any time, at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also provide notice of material changes by sending an email to the address associated with your account, posting a prominent notice on the Website, or through other reasonable communication channels.

Your continued use of the Website or services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must cease using the Website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

We reserve the right to make changes to our menu, pricing, services, and any other aspect of our business operations at any time without prior notice, subject to our obligations under applicable law.

18. Severability

If any provision of these Terms of Service is found to be unlawful, void, invalid, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

In the event that any provision is deemed invalid or unenforceable but could be made valid or enforceable by modification, the court or arbitrator shall have the authority to modify such provision to the minimum extent necessary to make it valid and enforceable, consistent with the original intent of the parties.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies, guidelines, or agreements expressly incorporated herein by reference, constitute the entire and exclusive agreement between you and Tatte regarding your use of the Website and services, and supersede all prior and contemporaneous negotiations, discussions, agreements, understandings, and communications, whether written or oral, between you and Tatte relating to the subject matter hereof.

No oral representations, statements, or inducements apart from the foregoing written agreement shall be valid or binding. Any waiver of any provision of these Terms shall not be deemed a further or continuing waiver of such provision or any other provision. Tatte's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Force Majeure

Tatte shall not be liable for any failure or delay in the performance of its obligations under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, governmental restrictions or orders, war, civil unrest, terrorism, labor disputes, supply chain disruptions, power outages, telecommunications failures, or any other event beyond our reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, Tatte will use commercially reasonable efforts to resume normal operations as quickly as practicable.

21. No Waiver

The failure of Tatte to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any waiver by Tatte of any right or remedy hereunder must be in writing, signed by an authorized representative of Tatte, to be effective.

22. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Tatte. Tatte may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, asset sale, or other corporate restructuring. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

23. Electronic Communications

By using our Website and services, you consent to receive electronic communications from Tatte, including but not limited to order confirmations, receipts, promotional offers, policy updates, and other notices. You agree that any such electronic communications satisfy any legal requirement that such communications be in writing. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions contained in such communications or by contacting us at [email protected]. Transactional and service-related communications shall not be subject to opt-out.

24. Headings and Interpretation

The section headings used throughout these Terms are for convenience of reference only and shall not affect the interpretation or construction of these Terms. Any use of the word "including" or similar expressions shall be deemed to mean "including without limitation." References to applicable laws include any subsequent amendments, supplements, or successor legislation to those laws.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to exercise any rights you may have under applicable law, please contact us using the information below: